A tablet in your waiting room that visitors sign themselves in on. The person they came to see is told, and your reception can see who is in the building.
They touch the screen, answer a few short questions one at a time, and get a badge number. No app to install, no account, no password.
The confirmation deliberately shows no name. A waiting room can read over somebody's shoulder.
You write them. Add, reword, reorder or retire any of them, and choose what kind of answer each takes — free text, an email address, a phone number, or a list to pick from.
Retiring a question keeps the answers people have already given; deleting it does not.
Each member of staff chooses how they hear: email, a text message, or a Teams channel.
The message names nobody. It says a visitor has arrived and links into the app, because a notification is read on a lock screen.
Switch on “I’m not sure — I need help” and the list of people ends with it. Whoever taps it is checked in like anybody else and your front desk is told somebody is waiting.
It needs your opening hours, because tapping it promises somebody is at the desk.
Two ways, and you will use both. A setup code, made on your laptop, typed once on the tablet, which then remembers itself and needs no password on the device. Use this one when you can.
Or the tablet’s own sign-in — one shared account for your practice that opens the check-in screen and nothing else. Use it when a tablet has forgotten its setup and there is a queue in the lobby.
A tablet can be switched off from Kiosk settings, on its Tablets tab, and it stops on its very next tap.
A poster you print and put up at the staff entrance. A member of staff scans it, picks their name once, and from then on sees one button: sign in or sign out. No app, no password, no queue at the tablet.
Reception sees who is in and since when, beside the visitors, and can sign anyone out; under that, who signed out today and yesterday. A sign-in nobody closed is closed overnight and shown as not recorded rather than given a time nobody entered.
It records only who, and when. One button replaces the poster if it goes missing; another makes every phone ask who it is again.
You choose: keep what a visitor typed, clear it after a set number of days, or clear it as soon as the visit is over.
The photo, the ID check and the spoken questions are each off until you turn them on. The check-in screen's own switch, the photo and ID settings and how long their pictures are kept are together on the Privacy tab of Kiosk settings.
Everything above is in the top bar: Reception is who is in the building now, Visitors is everyone who has been, Contacts is the people your lobby and your phone line have added, and Kiosk settings is the questions, the hours, the tablets and the Privacy tab. The full step-by-step, including what to do when a tablet stops working, is in the setup guide we send with your account.
Digital Front Desk