Digital Front Desk
Proudly Canadian

Visitor management software, built and hosted in Canada

Your own iPad becomes the check-in screen. Visitors sign themselves in, staff sign in from their phones at the door, and reception sees everyone who is in the building.

Your data stays in Canada. The application and its database both run in Azure's Canada Central region — not a head office here with the records somewhere else. Coast to coast to coast, priced in Canadian dollars.

A visitor signing herself in on a tablet at a reception desk, beside a Canadian flag and a Digital Front Desk sign.

How it works

Four things happen, and nobody installs anything to make any of them happen. Pick a step.

The visitor signs themselves in

One question at a time, in large type, on your own tablet. No app, no account, no password. They get a badge number at the end, and the confirmation shows no name, because a waiting room can read over somebody's shoulder.

The questions are yours. Reword them, reorder them, add your own, or retire one without losing the answers already given.

Plans and pricing

Per organisation, per month, in Canadian dollars. Visitors are unlimited on every plan — you are never billed for a busy day. Pay for the year and every plan is 20% less.

Starter

A single reception desk.

$69

CAD per month, billed monthly
$55 a month billed annually

  • Up to 20 members of staff
  • Check-in screen on your own tablet
  • Text and email arrival alerts
  • Staff sign-in by QR poster
  • Daily CSV export

Email support, answered the next working day.

Try it free
Most chosen

Practice

A clinic, firm or office with a full team.

$120

CAD per month, billed monthly
$96 a month billed annually

  • Up to 50 members of staff
  • Everything in Starter
  • Your own questions, in your own words
  • Visitor contacts, with consent recorded
  • Retention rules you set yourself

Email and telephone support, answered the next working day.

Try it free

Campus

A care home, campus or multi-building site.

$399

CAD per month, billed monthly
$319 a month billed annually

  • Up to 500 staff or residents
  • Everything in Practice
  • More than one building, one bill
  • A named contact who knows your site
  • Assisted setup at each location

A number that reaches somebody at any hour if check-in is down.

Try it free

Round the clock means one thing: if visitors cannot check in, we answer at any hour, any day. Everything else is the next working day. More than 500 people? Tell us what you need. Prices exclude tax.

The plain facts, before you ask

Everything here is how the software is configured out of the box, not a description of a plan you have to ask about.

What you need

An iPad or any tablet with a browser, and Wi-Fi. The check-in screen is a web page, not an app to install.

Where your data is

Canada. Application and database both in Azure Canada Central.

Photographs and ID

Off unless you switch them on. Neither is the default.

What is kept

Your choice of three: keep what a visitor typed, clear it after a set number of days, or clear it as soon as the visit is over.

Who hears about an arrival

Whoever you list, by email or text, each choosing their own. Staff on that list do not need a login.

Getting started

We set it up with you on a call: your questions, your staff list, your poster. There is nothing to install at your end.

What it looks like in a real lobby

One Ontario clinic, on its first full day of use: thirteen visitors checked themselves in, and seventeen members of staff signed in from their own phones at the door. Nothing was typed twice and nothing was on paper.

That is one customer's first day, not a claim about what it will do for you. We would rather show you the screens than argue from it.

What it is not

  • Not a hardware contract. You supply the tablet; we supply the page.
  • Not an enterprise platform with desk booking and room panels. It signs visitors and staff in and out, and tells the right person.
  • Not finished. It is in daily use, it is young, and we will tell you which is which rather than let you find out.

Start an assisted pilot

Tell us the trade you are in, the province, roughly how many people come through in a week, and whether you already have a tablet. We will tell you honestly whether this fits before anyone talks about money.

Reading this because of a privacy question rather than a product one? The privacy pages set out what is collected, what is kept and who processes it. They were written by the people who built the software and have not been through a lawyer, and they say so.