Your phone number, answered. It knows your business, talks to whoever rings, and tells you what they wanted.
Your greeting, in your words. You write it, and you write the goodbye and the out-of-hours message too.
Then an ordinary conversation. Callers interrupt, change their mind and talk over it, the way people do on the phone.
What you tell it. Your opening hours are a fact it is given directly, because it is the question a receptionist is asked most.
Everything else is one box of plain writing about your business — what you do, what you do not do, what you want said to somebody asking about price. Write it the way you would brief a new receptionist on their first morning.
You get a summary of what the caller wanted, by email or text, to whichever addresses you list.
You can have calls recorded, or not. That is your switch.
It answers with your out-of-hours message and can take a message, in your own time zone.
Voicemail is a switch, so a practice that would rather nobody left one can turn it off.
We set the number up with you and go through the wording together, then you can change any of it yourself from your settings page.
Moneli Assistant